Shipping Policy

Last updated: October 13, 2026

AWANZY ships orders to customers in the United States. Delivery estimates begin after an order has been processed and are not guarantees.

Order processing

Orders are normally processed within 1-3 business days, excluding weekends and U.S. federal holidays. You will receive a confirmation email after placing your order and a shipping confirmation when tracking becomes available.

Estimated delivery times

Our current products are fulfilled from international warehouses. Estimated delivery is approximately 7–20 business days after processing. Alaska and Hawaii delivery can take longer, depending on the carrier and destination.

The applicable estimate may vary by product, inventory location, destination, carrier capacity, severe weather, customs review, and peak-season demand. If an order contains products from different fulfillment locations, they may arrive in separate packages.

Shipping charges and taxes

Standard shipping is free to the contiguous mainland United States. Shipping to Alaska and Hawaii costs $14.95 per item (for example, two items cost $29.90). Available shipping methods and the total shipping charge are displayed at checkout before payment. Taxes, duties, or import charges, if applicable and not collected at checkout, are not included in this shipping fee.

Tracking

Tracking may take 2-5 business days to update after a label is created. Contact us if tracking has not updated for more than 7 business days or if the estimated delivery window has passed.

Address changes and undeliverable packages

Customers are responsible for providing a complete and accurate shipping address. Email us immediately if an address needs correction. We cannot guarantee changes after fulfillment begins. Additional charges may apply when a package is returned, refused, unclaimed, or undeliverable because of an incorrect address.

Damaged, missing, or incorrect items

Contact us within 7 days of delivery at info@awanzye.com. Include your order number and clear photos of the item, packaging, and shipping label. We will review the claim and provide an appropriate replacement, refund, or other resolution when approved.

Contact AWANZY

7901 4th St N
St. Petersburg, FL 33702
United States
Email: info@awanzye.com