At Awanzy, we aim to provide our customers with a smooth and reliable delivery experience. This Shipping Policy explains how we process, handle, and deliver your orders placed through our website.

Once an order is placed, it is carefully processed and prepared for shipment. Orders are typically processed within 1 to 3 business days. After processing, your order will be shipped using trusted delivery partners to ensure timely and secure delivery. You will receive a confirmation email with your tracking information once your order has been dispatched.

Delivery times may vary depending on your location and the availability of the products you have ordered. Most orders are delivered within 7 to 15 business days. However, during busy seasons, promotional periods, or due to unforeseen circumstances such as customs delays or courier issues, shipping times may take slightly longer. We appreciate your patience and understanding in such cases.

It is important to provide accurate and complete shipping information at the time of checkout. Awanzy is not responsible for delays or delivery issues caused by incorrect addresses, incomplete details, or unavailability of the recipient at the time of delivery. If a package is returned to us due to an incorrect address, the customer will be responsible for any reshipping costs.

In certain cases, if an item is out of stock or requires additional time for handling, we will notify you promptly through email. You may choose to wait for the product to restock or request a cancellation for a full refund.

We offer shipping to a wide range of locations. However, there may be areas where delivery is not available due to courier restrictions. If your address falls into such an area, we will contact you to arrange an alternative solution.

Shipping charges are calculated based on your location and the total weight or size of the order. These charges will be clearly displayed at checkout before you complete your purchase. Any applicable customs duties or import taxes are the responsibility of the customer.

Once the package leaves our facility, Awanzy cannot be held responsible for any delays caused by the shipping carrier. In case of lost or damaged packages, please contact us immediately, and we will work with the courier to resolve the issue as quickly as possible.

Please note that some orders may be shipped in multiple packages if items are stored in different warehouses or require separate handling. In such cases, you will receive separate tracking numbers for each shipment.

If you have any questions or concerns about your shipment, tracking status, or delivery, you can reach us at akhtaramazon21@gmail.com. Our support team is always ready to assist you with any shipping-related queries.

Thank you for shopping with Awanzy. We truly value your trust and look forward to delivering quality products straight to your door.